If you’re a small business owner, you already wear a dozen hats—sales, customer service, marketing, operations… the list goes on. The last thing you need is a computer crash or network outage derailing your day. That’s why I always recommend Managed Service Plans (MSPs) for any business that relies on technology to function smoothly.
I’ve been in the computer business for over 44 years, and I’ve seen firsthand how a simple system failure or malware attack can bring a small business to a grinding halt. But the good news is—it doesn’t have to be that way.
What Is a Managed Service Plan?
A Managed Service Plan is essentially a proactive IT support package. Instead of waiting for something to break, MSPs focus on preventing problems before they happen. At Freelance Computers, we offer three levels of plans designed for individuals, small businesses, and growing companies, all of which include:
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24/7 network monitoring
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Immediate access to a live help desk
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Onsite and remote support
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Software updates and security patches
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Data backup solutions
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Fast response to hardware, software, and networking issues
Why It’s a No-Brainer for Small Businesses
Here’s the truth: downtime is expensive. Whether it’s a slow computer, a server crash, or a virus locking up your files, every minute your systems are down is money lost. And for a small business, that impact is even greater.
With a Managed Service Plan, you get:
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Peace of mind: You focus on your business—we’ll handle the tech.
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Predictable costs: One flat monthly rate for IT support. No surprise bills.
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Stronger security: We monitor threats and patch vulnerabilities before they’re exploited.
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Faster support: Our Level 1, 2, and 3 technicians are ready when you need them.
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Longer hardware life: Regular maintenance means fewer breakdowns and replacements.
Your Business Deserves Better Than “Break-Fix”
I can’t tell you how many times a small business has called me in panic mode—computers down, staff unable to work, clients on hold. It’s frustrating, stressful, and usually avoidable.
Think of a Managed Service Plan like insurance for your IT. You don’t wait for your car to break down before changing the oil, right? Your computers and networks deserve the same kind of care.
Local, Reliable, and On Your Side
At Freelance Computer Services, we’ve been proudly serving the East Valley and Phoenix metro area since 1991. We’re local, experienced, and we treat every customer like family. We understand that small businesses are the backbone of our community, and our job is to make sure your tech supports your success—not stands in the way of it.
📞 Want to learn more?
Give me a call at (480) 695-2294, and let’s talk about how a Managed Service Plan can protect your business, save you money, and give you the confidence to keep moving forward.
Here’s to fewer headaches and more uptime,
– Rick Hill
Freelance Computer Services – Your Complete IT Solution Since 1991
